The Office of the Chapter 13 Trustee disburses creditor payments once a month by check. Disbursement amounts are calculated as of the last working day of each month. Checks are mailed generally around the middle of the next month. For example, January disbursements will be physically mailed to creditors around the middle of February.
It is office policy to send voucher checks. The Trustee’s Office disburses to the payment address listed on the filed proof of claim form. To minimize the number of checks received, use a standardized mailing address on your claim forms. Standard postal addresses can be viewed here: U.S. Postal Service ZIP+4 Lookup. Similarly, standardize the payee names or “in care of” names on filed proofs of claim to also reduce the number of checks received.
If you have any further questions about claims or disbursements, you can reach the appropriate department in the Office of the Chapter 13 Trustee by telephone at (215) 627-1377, ext. 104 or by email at firstname.lastname@example.org. The Office of the Chapter 13 Trustee is open from 8:00 a.m. to 4:00 p.m. Eastern Time, Monday through Friday, except on holiday or staff training days. Because of high call volume, you may have to leave a voicemail message. The Office of the Trustee usually returns all voicemail messages within 24 hours.