We are now using a new service called 13Documents to accept tax returns, pay advices, insurance information, bank account statements, and other documents in a more secure manner. The address for this service is www.13documents.com. Applications to use the service can be made at that address.
As required previously (see Notice below), documents will need to be redacted (Social Security, loan account, bank account, and insurance policy numbers) prior to upload. A redaction certification is required before all uploads.
Documents should be submitted to 13Documents in PDF format (Adobe).
Our preferred method for document receipt is now through 13Documents. To transition, we will continue to accept documents via email for the balance of August, 2016, and through Friday, September 16, 2016. Thereafter, emails can continue to be used to communicate with our office, but not to transmit documents (with the exception of proofs of payment, requests for car letters, and stipulations requiring signature).
Questions regarding the use of 13Documents can be directed to David Nelson, firstname.lastname@example.org.